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FAQ

WHAT ARE THE GRADINGS OF USED ITEMS?

An explanation of the grades used using the UK Record Collector grading system are as follows:

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MINT - The vinyl itself is in new condition with no surface marks or deterioration in sound quality. The cover and any extra items such as a lyric sheet, booklet or poster are in perfect condition. Sealed or unplayed items will be Mint.

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EXCELLENT - The record shows some signs of having been played, but there is very little lessening in sound quality. The cover and packaging might have slight wear and/or creasing.

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VERY GOOD - The record has obviously been played many times, but displays no major deterioration in sound quality, despite noticeable surface marks and the occasional light scratch. Normal wear and tear on the cover or extra items, without any major defects, is acceptable.

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GOOD - The record has been played so much that the sound quality has noticeably deteriorated, perhaps with some distortion and mild scratches. The cover and contents suffer from folding, scuffing of edges, spine splits, discolouration etc.

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Any defects will be stated in the item description so please ensure you read the descriptions before placing an order.

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Items of memorabilia are graded in the same manner as the covers etc for the records.

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CDs & Cassettes - As a general rule, CDs and cassettes either play perfectly and are therefore Mint or they don't and they are worthless. If a CD has any visible marks then once again this will be noted in the item description.

DO YOU HAVE A RETURN POLICY ON ITEMS THAT I ORDER?

Faulty or defective items should be returned within 30 days with details of the fault and a full refund will be given (including the cost of return postage).

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If you change your mind about an item you have purchased then please return the item unopened or in the condition that you received the item in and a refund for the item will be given for the item only excluding postage costs.

Postage
 

We aim to dispatch UK orders within 5 working days (excluding weekends and public holidays). Any delays will be notified by e-mail.

 

Sorry but at present our site offers UK postage options only. International postage COMING SOON!

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